Privacy Policy

XUS Home Buyers LLC, an Ohio limited liability company ("XUS," "we," "us"), operates xushomebuyers.com. This policy explains what we collect, how we use it, and your choices.

1. Information we collect

• Information you give us: name, phone number, email address, property address, and anything else you include in a form, email, text, or call (for example, property condition or photos).
• Information collected automatically: basic technical data such as IP address, browser type, pages visited, and cookies or similar technologies used to run and improve the site.
• Public records: we may use publicly available property information (for example, county records or listing data) to evaluate a property.

2. How we use it

• To evaluate your property and prepare, send, and discuss offers.
• To contact you by phone, email, or text message about your property or inquiry.
• To operate, secure, and improve the site and our services.
• To comply with law and protect our rights.

3. Text messages (SMS) and calls

If you provide your mobile number and consent, you agree to receive calls and text messages from XUS Home Buyers LLC about your property or inquiry, which may be sent using automated technology. Consent is not a condition of any purchase or sale. Message frequency varies. Message and data rates may apply.

Opt out: reply STOP to any text to stop receiving messages; you'll get one confirmation and no further texts unless you opt back in. Reply HELP for help, or email [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers (for example, a messaging platform) that process data only on our behalf to deliver messages.

4. Email

You can stop marketing emails at any time by using the unsubscribe instructions in any email, replying asking us to stop, or emailing [email protected] with the subject "Unsubscribe." We honor requests promptly and within the time required by the CAN-SPAM Act. We may still send non-marketing messages about an active transaction.

5. How we share information

We do not sell your personal information and do not share it for cross-context behavioral advertising. We share it only:

• With service providers who help us run our business (for example, website hosting, CRM, email, and messaging providers), under obligations to protect it;
• With parties needed to complete a transaction you agree to, such as your real estate agent, a closing or escrow provider, or lenders;
• When required by law, to protect rights and safety, or in connection with a merger, sale, or reorganization of our business.

6. Cookies

We use cookies and similar tools for site functionality and basic analytics. You can block cookies in your browser; some features may not work.

7. Data retention and security

We keep information as long as needed for the purposes above or as required by law, and use reasonable safeguards. No method of transmission or storage is 100% secure.

8. Your choices and rights

You may ask to access, correct, or delete your personal information, or opt out of communications, by emailing [email protected]. Depending on your state, you may have additional rights; we will respond as required by applicable law.

9. Children

This site is not intended for children under 13 (or 18 for transactions), and we do not knowingly collect their information.

10. Changes

We may update this policy. The effective date above shows when it last changed.

11. Contact

XUS Home Buyers LLC · 6545 Market Ave N, Ste 100, Canton, OH 44721 · [email protected] · Text (330) 232-7864